Ae4 Privacy Policy — How Your Personal Information Is Collected, Stored, and Protected

Ae4 believes your personal data belongs solely to you. When we collect information, it is always for a specific purpose — and never used beyond that purpose. Registering on our platform means you are entering a trusted environment where protecting your privacy is our responsibility.

This Privacy Policy is Terms & Conditionsan integral part of. It applies to all users of ae4.biz services in Bangladesh. We manage your information in accordance with international data protection standards.

Ae4's privacy policy rests on three core commitments — we never sell your data, we never collect information unnecessarily, and we always give you full control over your own information.

Ae4 collects only the information that is strictly necessary. Below is an overview of the three categories of data we collect:

2.1 Information Provided at Registration

• Name, email address, mobile number, and date of birth.
• Residential address and nationality.
• Identity document details submitted for KYC verification.

2.2 Information Collected Automatically During Use of the Service

• IP address, browser type, and operating system.
• Login timestamps, game history, and betting activity.
• Device type and app version (for mobile users).
• Time spent on the site and pages visited.

2.3 Payment-Related Information

• BKash, Nagad, or Rocket number (for deposits and withdrawals).
• Transaction amount and timestamp.

Ae4 uses your information only for the following purposes:

Ae4 uses your information to improve service quality, detect suspicious activity, and monitor responsible gaming. We analyse your gaming history to identify potential signs of problem gambling and provide support where needed.

Ae4 never sells your personal information or transfers it to third parties for commercial purposes. However, your data may be shared in the following limited circumstances:

• Service Provider: Payment gateways (bKash, Nagad, Rocket), game providers (Evolution, Pragmatic Play), and customer support software. These parties receive only the information necessary to deliver their respective services.
• Legal Obligation: Information may be disclosed as required by law upon receipt of a court order or directive from a regulatory authority.
• Fraud Prevention: Relevant authorities may be provided with information in connection with investigations into money laundering or fraud.
• Business Transfer: If ae4's business is merged or transferred, users will be notified in advance.

Ae4 employs industry-leading technology to keep your information secure. Our security measures are detailed below:

• TLS 1.3 / SSL 256-bit Encryption: Every connection on the site is encrypted. The padlock icon in your browser's address bar confirms your connection is fully secure.
• Two-Factor Authentication (2FA): Enabling OTP verification at login keeps your account even more secure.
• Firewall & DDoS Protection: ae4's servers are protected by enterprise-grade firewalls.
• Regular Security Audits: Third-party experts regularly audit ae4's systems.
• Data Backup: All data is backed up across multiple secure servers.

Please keep in mind, however, that no one can guarantee complete security on the internet. Make sure to use a strong password and never share it with anyone.

Ae4.biz uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the site's functionality.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and core site functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Used to understand which parts of the site are most visited. No personal information is collected in this process.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain ae4 features.

As an ae4 user, you have the following rights over your own data:

Ae4 retains no data beyond what is necessary. The retention periods for different types of information are outlined below:

If a minor has accidentally registered on ae4, their account will be immediately cancelled and all associated data deleted upon notification. If you are a parent or guardian and become aware of your child's account, please contact us right away at support@ae4.biz.

Ae4 supports the use of parental control software and encourages parents to stay informed.

Ae4 may update this Privacy Policy as needed. For significant changes, members will be notified by email in advance, and the revised date will be reflected on this page. Continued use of the site following any changes will be considered acceptance of the updated policy.

The latest version of the Privacy Policy will always be available at ae4.biz/privacy-policy.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through the following:

• Email: support@ae4.biz (for general enquiries)
• Live Chat: Click the green chat button at the bottom-right corner of ae4.biz
• Duration: 24 Hours, 7 Days a Week