Question 1

What information do I need to register on ae4?

Accepted Answer

To register on ae4, you'll need to provide your full name, a valid Bangladeshi mobile number, email address, and date of birth, along with a strong password. All information must be accurate and truthful — providing false details may result in account termination. Was this helpful? Yes No

Question 2

Is registration on ae4 completely free?

Accepted Answer

Yes, creating an account at ae4 is completely free. There are no registration fees or charges of any kind. Once registered, you can make a deposit whenever you're ready. Was this helpful? Yes No

Question 3

What is the minimum age to register?

Accepted Answer

You must be at least 18 years old to register on ae4. Account creation by minors is strictly prohibited. We verify age both at registration and during KYC verification. Was this helpful? Yes No

Question 4

Can a person open more than one ae4 account?

Accepted Answer

No, each person may only register one account. Creating multiple accounts will result in all accounts being suspended and any accumulated balance being forfeited. Multiple accounts cannot be created using the same mobile number or bank details. Was this helpful? Yes No

Question 5

What is KYC verification and why is it required?

Accepted Answer

KYC (Know Your Customer) is an identity verification process that allows ae4 to confirm you are who you say you are. You will need to submit a photo of your National ID card or passport. Completing KYC increases your withdrawal limit and makes your account more secure. Was this helpful? Yes No

Question 6

Can I start playing right after registering?

Accepted Answer

Yes! You can deposit and start playing as soon as your account is created. However, KYC verification may be required for larger withdrawals. Regular gaming and betting can be done without KYC. Was this helpful? Yes No

Question 7

How long does it take to register on ae4?

Accepted Answer

Registration on ae4 takes under 3 minutes. Simply fill in your details, set a password, and accept the terms — your account will be activated instantly. Was this helpful? Yes No

Question 8

Where do I enter a referral code during registration?

Accepted Answer

The second step of the registration form includes an optional "Referral Code" field. If someone referred you, enter their code there. The referral bonus will be credited to both accounts. Was this helpful? Yes No

Question 9

Can I deposit via bKash, Nagad, or Rocket?

Accepted Answer

Yes! You can deposit directly on ae4 via bKash, Nagad, and Rocket. All three methods work instantly, and your deposit is typically credited within 5 minutes. Was this helpful? Yes No

Question 10

What is the minimum deposit amount on ae4?

Accepted Answer

You can start depositing on ae4 from as little as ৳200. However, to qualify for the 100% first-deposit bonus, a minimum deposit of ৳500 is required. The maximum bonus is up to ৳10,000. Was this helpful? Yes No

Question 11

How long does it take to receive a withdrawal?

Accepted Answer

Withdrawals on ae4 are typically processed within 8 to 30 minutes. KYC-verified accounts enjoy even faster processing times. During peak hours, it may take up to 2 hours. Was this helpful? Yes No

Question 12

What is the minimum withdrawal amount?

Accepted Answer

The minimum withdrawal amount on ae4 is ৳300. Withdrawals are always sent to the mobile banking number registered to your account. Was this helpful? Yes No

Question 13

Are there any fees charged on deposits?

Accepted Answer

ae4 charges no fees on deposits. However, mobile banking operators (bKash, Nagad, Rocket) may apply their own transaction fees. Withdrawals are also completely free of charge from ae4's side. Was this helpful? Yes No

Question 14

I've made a deposit but it hasn't appeared in my account — what should I do?

Accepted Answer

Deposits are usually credited within 5–10 minutes. If it takes longer than 15 minutes, please contact live chat support and send a screenshot of the transaction. Our support team will resolve it promptly. Was this helpful? Yes No

Question 15

Can bonus balance be withdrawn directly?

Accepted Answer

No, bonus balance cannot be withdrawn directly. You must use the bonus to place bets, and once the wagering requirement has been met, it will be converted into real balance — which can then be withdrawn. Was this helpful? Yes No

Question 16

Can I change my payment method later?

Accepted Answer

Yes, though some rules apply. You should use the same payment method for both deposits and withdrawals. If you need to switch methods, contact support and explain the reason. Was this helpful? Yes No

Question 17

What is the maximum deposit limit on ae4?

Accepted Answer

The maximum daily deposit on ae4 depends on your account level. Standard accounts can deposit up to ৳50,000 per day, while KYC-verified accounts are eligible for higher limits. Was this helpful? Yes No

Question 18

How many withdrawals can I make per day?

Accepted Answer

Standard accounts can make up to 5 withdrawals per day. VIP accounts are allowed a higher number. Each withdrawal must be a minimum of ৳300. Was this helpful? Yes No

Question 19

How do I claim the welcome bonus on ae4?

Accepted Answer

After your first deposit on ae4, a 100% welcome bonus is automatically credited to your account, up to a maximum of ৳10,000. The bonus is added to your bonus balance and can be withdrawn once the wagering requirements are met. Was this helpful? Yes No

Question 20

What does a Wagering Requirement mean?

Accepted Answer

A wagering requirement means you must place bets totalling a specified multiple of your bonus amount. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager ৳10,000 before the bonus can be withdrawn. Please read the bonus terms and conditions for full details. Was this helpful? Yes No

Question 21

How does ae4's weekly cashback work?

Accepted Answer

Every week, 10% of your net losses is returned to you as cashback — with no wagering requirements, so you can withdraw it straight away. Cashback is credited to your account every Monday morning. Was this helpful? Yes No

Question 22

How much referral bonus can I earn on ae4?

Accepted Answer

When someone registers through your referral link and makes their first deposit, you'll receive a ৳200 referral bonus. The more you refer, the more you earn. Bonuses are credited directly to your real balance. Was this helpful? Yes No

Question 23

How long does a bonus remain valid?

Accepted Answer

The welcome bonus is valid for 30 days. If wagering requirements are not met within this period, the bonus will be forfeited. Reload and other bonuses are valid for 7 days. You can check the expiry of any bonus in your dashboard. Was this helpful? Yes No

Question 24

Which sports can I bet on at ae4?

Accepted Answer

ae4 offers betting on more than 30 sports, including cricket, football, tennis, badminton, kabaddi, volleyball, basketball, and more. You'll also find popular games like Live Casino, slots, and Aviator. Was this helpful? Yes No

Question 25

What is live betting and how does it work?

Accepted Answer

Live betting means placing bets in real time while a match is in progress. ae4 offers live betting on cricket, football, and many other sports, with odds updating every moment to reflect the state of play. Was this helpful? Yes No

Question 26

Can I play ae4 games on mobile?

Accepted Answer

Yes, ae4 is fully mobile-friendly. You can access ae4.biz on any Android or iOS browser and enjoy all games — no separate app download required. Was this helpful? Yes No

Question 27

What is the minimum betting amount on ae4?

Accepted Answer

The minimum bet for Sports Betting on ae4 starts from ৳20. Casino games may have an even lower minimum. Maximum bet limits vary depending on the game and your account level. Was this helpful? Yes No

Question 28

How secure is ae4? Is my personal information protected?

Accepted Answer

ae4 uses 256-bit SSL encryption, providing bank-grade security for all your data. Your personal information and financial transactions are fully encrypted, backed by regular security audits. Was this helpful? Yes No

Question 29

How do I reset my password if I've forgotten it?

Accepted Answer

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number or email. Use the OTP to set a new password. The entire process takes about 2 minutes. Was this helpful? Yes No

Question 30

Does ae4 offer two-factor authentication (2FA)?

Accepted Answer

Yes, ae4 supports Two-Factor Authentication (2FA). You can enable 2FA from your account settings, after which an OTP will be required every time you log in. This significantly enhances the security of your account. Was this helpful? Yes No

Question 31

Can I close my ae4 account if I want to?

Accepted Answer

Yes, you can close your account at any time by contacting support. Make sure to withdraw your balance before doing so. A self-exclusion tool is also available for responsible gaming. Was this helpful? Yes No

Question 32

How do I contact ae4 support?

Accepted Answer

There are several ways to get in touch with ae4 support: Live chat on the website (available 24/7) Email: support@ae4.biz In-App Chat (when logged in) Bengali-language support is available across all channels. Was this helpful? Yes No

Question 33

How does ae4's VIP program work?

Accepted Answer

Your VIP journey begins the moment you register at ae4. Every bet you place earns loyalty points, and as your points grow, you move up through Bronze → Silver → Gold → Platinum → Diamond tiers. Higher tiers unlock bigger bonuses, faster withdrawals, and a dedicated personal account manager. Was this helpful? Yes No

Ae4 FAQ — All Your Questions, Answered

Learn More About ae4

Why Choose ae4

No More Questions — Time to Play!